Terms of Sales

Article 1: Preamble 

These terms and conditions of sale are concluded, on the one hand, by MSA-LUX, S.à rl -S whose head office is located at 72, rue Adolphe Fischer, L-1520 Luxembourg, Luxembourg, under the number B214863 hereinafter referred to as "the seller" and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.fashionista.lu, hereinafter referred to as "the buyer".

Article 2: Purpose

The present conditions of sale aim at defining the contractual relations between the salesman and the purchaser as well as the conditions applicable to any purchase made through the site of the salesman, that the purchaser is professional or consumer. The acquisition of a good or a service through the present site implies an acceptance without reserve by the purchaser of these conditions of sale. These conditions of sale shall prevail over any other general or special conditions not expressly approved by the seller. The seller reserves the right to modify his conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Article 3: Characteristics of goods and services offered

The products and services offered are those listed in the catalog published on the seller's website. Each product is accompanied by a description drawn up by the supplier. The photographs of the catalog are as faithful as possible but can not ensure a perfect similarity with the offered product, in particular as regards the colors. These products and services are offered within the limits of available stocks. If, despite his efforts, all or part of the items are unavailable, the seller informs the buyer by e-mail as soon as possible and offers him the opportunity to choose between wait or cancel without charge the order of unavailable items. The available items will be delivered normally.

Article 4: Rates

The prices of products and services displayed on the site are indicated in euros all taxes included (VAT and other applicable taxes). The seller reserves the right to change prices at any time. Nevertheless, the prices applicable to the order are those in force at the time of the confirmation thereof. The prices quoted do not include the costs of order processing, transport, delivery and payment insofar as they take place in the geographical areas specified below.

Article 5: Geographical areas

The online sale of the products and services presented on the seller's website is for buyers resident in In the European Union and for deliveries required in these geographical areas.

Article 6: Orders

The buyer who wishes to buy a product or service must: 

  1. Fill in the identification form on which he will indicate all the requested details; 
  2. Fill out the online order form giving all the references of the selected products or services; - validate your order after having checked it; 
  3. Make the payment in the prescribed conditions; 
  4. Confirm your order and payment. The confirmation of the order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and the waiver of its own conditions of purchase or other conditions. All data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the registered order.

Article 7: Right of withdrawal

In accordance with the law, the consumer has the right to notify the seller that he renounces his purchase, without penalty and without giving any reason, within 14 working days from the day after the day of the delivery of the product or the conclusion of the service contract. This right of cancellation does not belong to the professional buyer. Within this period, the consumer must notify his intention to resign by e-mail and return, at his expense and risk, the product delivered to the administrative headquarters of MSA-LUX, S.à rl-S for the Grand Duchy of Luxembourg. Products must be returned in their original packaging, undamaged, accompanied by all their accessories, the user manual and the invoice / original delivery note. Products returned must not have been unpacked, unsealed, used in any way. Goods that are incomplete, damaged or dirty by the customer will not be taken back. Within 14 days, after acceptance of the return of the goods, the seller undertakes to reimburse the possible payment, with the exception of processing fees, shipping and payment. Unless otherwise agreed, the consumer may not exercise the right of withdrawal for the contracts:

1. the provision of services the performance of which began with the consent of the consumer before the end of the cancellation period;

2. supply of products made to the consumer's specifications or clearly personalized or which, by their nature, can not be re-dispatched or are likely to deteriorate or expire rapidly;

Article 8: Terms of payment

Payment is made by PayPal or by credit card payment via PayPal or bank transfer. The items ordered remain the exclusive property of the seller until full payment of the order by the buyer.

Article 9: Deliveries

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. The goods are transported at the risk of the seller until the delivery of the goods to the address of the delivery specified by the buyer. From this moment, the buyer assumes the risks alone. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded.

Article 10: Guarantee

With regard to consumers, the seller guarantees the products he sells and the services he offers are in accordance with the law in force at the time of purchase. In case of non-compliance of a product sold found within 2 months of delivery of the goods, the consumer must notify the seller as soon as possible in a precise manner by registered letter or email. This warranty only covers existing defects of conformity at the time of delivery of the goods. Defects or damage due to misuse, such as water damage, oxidation, falling or shock, neglect and wear, are not covered by the warranty. The invoice or the delivery note acts as a guarantee and must be kept by the consumer and produced in original. If the product is used for non-private purposes, the limited warranty terms of the manufacturer / supplier are in effect.

Article 11: Liability

The seller, in the process of selling online, is bound only by an obligation of means; it can not be held responsible for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break of the service, or other involuntary problems. The data included on the site are also given in good faith. The proposed links to the sites of the manufacturers and / or partners are given for information purposes. The seller can not be held responsible for information from these sites.

Article 12: Intellectual Property

All elements of the seller's site are and remain the exclusive intellectual property of it. Nobody is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. Any single link or hypertext is strictly prohibited without the prior express written consent of the seller.

Article 13: Personal data

All personal data necessary for the processing of an order is kept by the seller or his collaborators and can be transmitted to the companies with which the seller - or his suppliers - collaborate, when such communication is necessary for the processing of the order. ordered. The user also authorizes the seller to use this data to establish statistics to improve his site, goods and the service he offers. This information may also be used to allow the dissemination, by any means of communication, information relating to the commercial activities of the seller to its customers. The seller finally keeps personal data to facilitate subsequent orders. The seller agrees for the rest not to disclose the information he has to another company or another company. The data kept by the seller can be requested at any time and corrected on request.

Article 14: Evidence

The parties accept, within the framework of their relations, the electronic means of proof (for example: email, computer backups, ...).

Article 15: Dispute Resolution

The present conditions of sale on line are subjected to the Luxembourg law. In case of dispute, the courts of the registered office of the seller are competent, except for provisions of public order binding.

MSA-LUX, S.à r.l.-S

72, rue Adolphe Fischer

L-1520 Luxembourg


Competition Instagram, Facebook Fashionista Luxembourg

Competition conditions:

The winner must comply with all terms of the competition on Instagram or Facebook Fashionista Luxembourg.

After drawing the prize-voucher, an e-mail will arrive with a discount code in the amount of the Voucher, which the winner will use to purchase goods at a discount of the Voucher value.

The voucher is non-transferable.

The voucher cannot be paid out in cash.

It is not possible to pay the rest of the amount remaining on the voucher from the Voucher. The remaining amount can be used for another order.

The goods cannot be returned. Upon agreement, the goods can be exchanged.

The voucher is valid only for goods that are current on the website www.fashionista.lu. 

The voucher is valid for 1 month from the date of the prize.